Our Policies
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We kindly ask for at least 24 hour notice for any changes.
Appointments canceled or rescheduled within 24 hours may be subject to a cancelation fee 50% of service cost.
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A short grace period may be available depending on the service and schedule. If you anticipate being late, please contact us before your scheduled appointment time. This helps us accommodate you when possible and may help avoid additional fees.
Due to the nature of certain services, late arrivals may need to be adjusted or rescheduled to ensure proper timing and results. If your appointment must be rescheduled due to late arrival, it will be treated as a late cancelation, and a 50% cancelation fee will apply.
Clients who fail to arrive or notify us before their scheduled appointment time may be considered a missed appointment (no-show) and charged the full service amount.
Full results cannot be guaranteed for late arrivals. -
Missed appointments without notice will be charged the full cost of services booked.
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We want you to love your experience at Bat ‘N Rouge Beauty.
If you have any concerns about your service, please let us know within 48 hours of your appointment so we can review the situation and determine the best resolution.
Because each service is customized and results can vary based on individual factors and aftercare, refunds are not typically offered for completed services. However, we are committed to working with you whenever appropriate to help ensure you’re happy with your experience.
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Clients with repeated late cancelations or no-shows may be required to prepay for future appointments.
This helps ensure reserved appointment times are respected and allows us to continue providing reliable availability for all clients.
We value your time and ours, and aim to create a smooth, relaxing experience for every client.
We understand that life happens, and we always do our best to offer grace when we can. These policies simply help us protect our time and provide the best experience for all of our clients.